Our Policies

RETURN POLICY

Products may be returned for a full refund within 15 days of the purchase date and 30 days for online purchases. Products that have been opened or used will not be exchanged or refunded. If you are not sure which product works for you, you may request a sample (if available). Limited samples per person.

BOOKING TREATMENTS

Treatments are performed by our certified Massage Practitioner, not a Registered Massage Therapist (RMT); therefore, clients cannot claim their massage for insurance purposes.

CANCELLATION POLICY

Your treatment times are specially reserved for you. Short Notice cancellations of less than 24 hours before Your appointment, or no-shows are subjected to a 50% charge of the service reserved. 

We understand that there may be unforeseen circumstances and illness that can occur.  We kindly ask that you contact us as soon as possible, and we will be happy to reschedule at no extra cost.